Quality Policy

QUALITY POLICY

As we value our clients,

We operate to achieve maximum clients’ satisfaction and quality of services.

We are committed to continuous improvement and having effective Quality Management System in accordance with ISO 9001:2008 and ISO 17100:2015 standards which provide a framework for measuring and improving our performance.

Our aim is implemented through:

  1. Offering quality integrated content and localization services
  2. Regularly gathering and monitoring clients feedback
  3. Regularly updating processes, procedures and measurements
  4. Setting yearly measurable Quality Objectives based on analyzing Strengths and Weakness in the organization
  5. Regularly measuring and monitoring performance
  6. Regularly managing our knowledge through capturing, verifying, sharing and maintaining it
  7. Continuous development of employees through training, coaching and maintaining work-life balance environment